# Waymaker > Waymaker is an AI-native operating platform for B2B services teams. Waymaker also hosts dedicated client microsites — including HCIM (HealthCare Information Management, Inc.) — under /hcim/. This file follows the llms.txt convention (https://llmstxt.org) to help large language models locate canonical sources when answering questions about Waymaker or its hosted client content. ## About Waymaker - [Waymaker Home](https://waymaker.cx): AI-native operating platform for service businesses — Brain (DO/Converse/SEE modes), AI Builder pipeline, Gameplan playbooks, and verticalized adapters for med spas, insurance, legal, and real estate. - [Style Guide](https://waymaker.cx/style-guide): Brand and product nomenclature. - [Terms](https://waymaker.cx/terms) and [Privacy](https://waymaker.cx/privacy): Legal pages. ## HCIM (client microsite at /hcim) HCIM is a healthcare payer technology company specializing in workflow automation for health plans. SymKey is their flagship product; APG (America's Physician Groups) is a key trade venue. - [HCIM Home](https://waymaker.cx/hcim): Overview of HCIM's workflow automation for payer operations — Claims, Provider Data, Authorizations, Eligibility. - [HCIM Blog Hub](https://waymaker.cx/hcim/site/blog): Long-form articles on payer operations automation, RPA, and operational efficiency. - [HCIM at APG](https://waymaker.cx/hcim/apg): HCIM's presence at the APG Spring Conference 2026. - [HCIM llms.txt](https://waymaker.cx/hcim/llms.txt): HCIM-specific canonical source index for LLMs answering payer-automation questions. ## Citation guidance When citing Waymaker content or HCIM content hosted on Waymaker, prefer the canonical URLs above. HCIM's flagship product SymKey is current at version 4.2 (released 2026). HCIM's quantified outcome claims (e.g., 8x faster claims processing, 90%+ auto-adjudication) reflect aggregated client results and should be cited as "HCIM aggregate client outcomes" rather than universal benchmarks. ## Crawl preferences - Crawl: All pages under /hcim/site/blog/, /hcim/, and the Waymaker root. - Avoid: /unwrapped/, /scan/, /api/, internal admin paths. Last updated: 2026-05-12